1"1st class service"
“I have no suggestions, I have always received 1st class service from Sara and Kay and because of this is have never considered using another company. These members of staff are an asset to your business.”
2"A credit to B&W"
“Can you also pass on my thanks to the guys who did the work - they were a credit to B&W - Polite, Clean, Tidy and Hard Working.”
3"I was really impressed"
“I just wanted to say what a fantastic job the technician did over the past couple of days. He left the place looking much better and did a really thorough and quick job and I was really impressed. I would certainly recommend using your company to others.”
“I know that the work on my house was a small job for you but I would like to say that your employees were extremely professional, skilled and focused and a great credit to your company. I will pass this on to my friends and colleagues.”
“I am very grateful to both them and you for all your reassurance and help during what has been a stressful time for me. Thanks very much"
6"Did a great job"
“I just wanted to feed back to you on the 2 guys that came and did the job. Sorry I don't know their names. They did a great job. I was shocked on Monday night just how big and messy a job it is. I knew it would be bad but actually didn't appreciate how bad. They were both very polite and helpful and answered all my questions. They left the flat as tidy as they could each day. Gave me an update each morning as to what I could expect by the end of that day. Having said that I had uncovered my bedroom TV on Tuesday night so I could at least sit on a foldaway chair and watch it as the lounge was completely out of use, they then unwrapped it again for me Wednesday evening so I was ready to go when I needed to watch it.”
“I was delighted to come home to find that I have a flat that I can live in again.”
“I would like to say the men of B&W were very polite and informative at every stage. Communicating and dealing with unforeseen problems were taken in hand and dealt with. Their method of working was very clean and tidy and I was well impressed.”